Automatic Login: If you place a lot of outbound calls or access your messages on the phone often, the Automatic Login when I Call from this Number feature can speed things up for you!

●    Calls placed to your iTeleCenter number from this number will automatically log you into your main menu. You will not need to press the star key and enter your passcode to log in on the phone.

●    To turn Auto-login off, simply clear this field and save your settings.

To change your passcode:

1.  Enter and retype your new passcode.

2.  Click the Save button to save your changes.

NOTE:
Passcode must be 4 to 6 digits.
Passcode cannot contain letters.
Passcode cannot contain special characters (%, @, etc…).

To change your display name:

1.  Enter your first name and last name in the appropriate textboxes.

2.  Click the Save button to save your changes.

To set the Time Zone for your account:

1.  Select your time zone from the drop-down options.

2.  Click the Save button to save your time zone.

NOTE: The Time Zone you select will determine the Time Zone for your messages displays. Email sends are based on the system Time Zone which is Eastern Standard Time (EST).

To set up your iTeleCenter like another iTeleCenter:

1.  Enter the iTeleCenter number you want to set up your iTeleCenter like in the textbox.

2.  This will copy all Extension Numbers, Extension Greetings, AdTracker Greeting, and On-Hold selection from the iTeleCenter number you enter. If you have any existing Extensions that you setup on your number, they will not be affected.

3.  Click the Save button to save your set up.

To use another TeleCenter’s Standard Greeting for your iTeleCenter:

1.  Enter the iTeleCenter number you want to use the Standard Greeting for in the textbox.

2.  Click the Save button to save your greeting.

Switch to/from Fax Only Service:

●    The iTeleCenter option enables all of your number’s included features.

●    The Fax Only option limits the features and turns your number into a virtual fax machine that just sends and receives faxes.

Click the Save button to save your setting.

To include hang-up calls in your Inbox:

1.  Select the Yes option.

2.  Click the Save button to save your setting.

To set how your messages will play on the phone:

1.  Select from the options provided.

●    Select the Oldest First option if you want your oldest messages to play first.

●    Select the Newest First option if you want your newest messages to play first.

2.  Click the Save button to save your setting.

To set if you will allow callers to leave a message on the main number:

1.     Select from the options provided.

●    Select the Yes option if you want your callers to be able to leave a message on the main number.

●    Select the No option if you don’t want your callers to be able to leave a message on the main number.

2.     Click the Save button to save your setting.

Play prompt before Recording a Message: When a caller goes to voicemail, a prompt plays that states. “Record your message at the tone, press any key when finished.” If your greeting includes instructions for recording a message, you may want to turn off this prompt.

●    If you select No, the prompt will NOT play when a caller goes to voicemail.

●    If you select Yes, this prompt will play when a caller goes to voicemail.  

Click the Save button to save your setting.

To get your voicemail messages transcribed and emailed to you:

1.     Click the Activate Voicemail Transcription button.

2.     Click the Activate button in the pop up window that appears.

NOTE: You can cancel voicemail transcription at any time.

You can send and receive Text Messages using your iTeleCenter. To activate SMS/Text Messaging:

●    Click the button to Activate SMS/Text Messaging , and then click the Activate button in the pop up window that appears. NOTE: You can cancel Text Messaging at any time.

●    After you activate this service, the link to send Text Messages can be found in the right hand corner above your Message Center inbox.