This is the screen where you can update the user settings for the ACD Extension.

●    To change your passcode, enter and retype your new passcode. NOTE:

●    Passcode must be 4 to 6 digits.

●    Passcode cannot contain letters.

●    Passcode cannot contain special characters (%, @, etc…).

●    To set the Time Zone for the ACD Extension, select the time zone from the drop-down options.

NOTE: The Time Zone you select will determine the Time Zone for the Call Queue.

To include hang-up calls in your Inbox, select the Yes option.

To set how your messages will play on the phone:

●    Select the Oldest First option if you want your oldest messages to play first.

●    Select the Newest First option if you want your newest messages to play first.

●    Click the Save button to save your settings.

To learn more about setting up ACD Extensions, click here.