Manage Subscribers

Subscribers and Groups - Manage Subscribers

This is the screen where you can search for subscribers, manage your subscriber list, and navigate to the other subscriber management screens.

To navigate to the other subscriber management screens:

Click the Add New Subscriber hyperlink, and a blank Subscriber Details screen will open where you can enter information for the new subscriber.
Click the Import Subscribers hyperlink, and the Import Subscriber screen will open.
Click the Export Subscribers hyperlink, and the Export Subscriber screen will open.
Click the Manage Custom Fields hyperlink to view and edit the nine (9) user defined fields. The Custom Fields screen will open.
Click the Manage Groups hyperlink, and the Manage Groups screen will open.
Click the View Unsubscribes hyperlink to view people who have unsubscribed from your emails. The View Unsubscribes screen will open.
Click the View Bounces hyperlink to view people who have been placed in the Bounced group. The View Bounces screen will open.

To search for subscribers with specific criteria:

Select where to search for the information from the In this field options:

Email address
First Name
Last Name
Signup Date
Signup Type
Occupation
Company
Address Line 1
Address Line 2
City
State/Province

Postal Code
Country
Phone 1
Phone 2
Fax
Website
Birthday
Gender
Preferred Mail Format

User Defined Field 1
User Defined Field 2
User Defined Field 3
User Defined Field 4
User Defined Field 5
User Defined Field 6
User Defined Field 7
User Defined Field 8
User Defined Field 9

NOTE: The User Defined Fields will display the field name specified when the field was created.

Enter what you are searching for in Search for This.

Example: Select First Name from the In this field options. Enter Jane in the Search for This text box if you are searching for subscribers with that first name. Click here for more examples of subscriber searches.

Click the Go button to conduct the search.
The search results will appear in a table with options for managing them below the table.

To search for and display all of your subscribers:

Click the Show All button.
The search results will appear in a table with options for managing them below the table.

Search Results Table:

The following information will appear in the search results table:

Checkbox - Check the checkbox(es) to select the subscriber(s).
Email Address Hyperlink - Click the Email Address hyperlink to open the Subscriber Details screen for the subscriber.
First Name - Displays the first name of the subscriber.
Last Name - Displays the last name of the subscriber.
Date Added - Displays the date the subscriber was added to the system.
Signup Type - Displays how the subscriber signed up.
Groups - Displays all of the groups for the subscriber.

The following options are available for the selected subscriber(s) in the search results table:

Delete Button - Click the Delete button to delete the selected subscriber(s).
Block Button - Click the Block button to move the selected subscriber(s) into the blocked group.
Put in Group Drop-down Options - Select a group from the Put in Group drop-down options to open the Edit Group screen for that group and moves the selected subscriber(s) into the group.

NOTE: If you want to create a new group, select Create Group from the Put in Group drop-down options, and a Create Group area will appear where you can enter the group name and click OK.