Problem Orders Report

This report will be generated to display orders that are awaiting payment (due to providing an invalid credit card).

1.  Select your filter options:

●    Date Range

●    Enter ID #

●    Enter Sponsor ID #

●    Enter Order #

●    Enter Order Processing Date

●    Enter Bill To Name

●    Enter Bill To City

●    Enter Bill To State

●    Enter Ship To State

●    Expiration Dates

●    Enter Total Amount

2.  Click the Generate button and the report will open in a separate window.

NOTE: Pop-up blockers may prevent the report from opening since the report opens in a separate window.

Report Options:

Printable View - Click to generate a printable version of the report.

Export to Excel - Click to export a Excel spreadsheet of the report.

Export to Word - Click to export a Word document of the report.

Click the following hyperlink to learn more about the generating system reports:

●    Generating System Reports