Create Return Order

This is the screen where you can enter the quantity of returned products for an order.

NOTE: If a Return Order Number is present when you get to this screen, it means that product from this order has been returned previously. Check the Return Order Details by searching using the Return Order # to see what product was returned before entering the new return information. Back Office will not recognize or prevent you from entering more product returned than was purchased if the product is entered on separate/multiple Return Order submissions.

1.  Enter the quantity of returned products for an order in the Quantity Returned text boxes.

2.  Enter the reason in the Reason for Return Details text box.

3.  Click the Submit button to submit the Return Order.