Edit Campaign

The Edit Campaign screen allows you to view the history of a campaign, add additional messages to a campaign, edit draft messages, or delete existing messages on a campaign.  

The following email header information will display for the campaign:

• Campaign Name - This is the display name for your campaign. This name will not be displayed to the email recipients.

• From Name - This is the name that will display to the email recipient, it is important that this name is one that the email recipients will recognize, so that they are more likely to open and read your message.

• Do Not Send Me Any Replies -  If this box is checked, replies to campaign messages will not be delivered.  If this box is unchecked, replies to campaign messages will be delivered to the Email Address listed in your Account Profile.

The recipient groups for the campaign will display and can be changed, although changes will only affect messages which have not been put in the queue:

• Available Group - This list box displays the groups that will NOT receive messages that are sent for this campaign.

• Recipient Group - This list box displays the groups that will receive messages that are sent for this campaign.   

• - Use this Add button to move the selected group from the Available Group list to the Recipient Group list.  

• - Use this Remove button to move the selected group from the Recipient Group list to the Available Group list.   

The Edit Campaign screen displays all the messages for the campaign in a table. To perform an action for a specific message (such as edit or delete), select the message and click the corresponding button for your action.

• Message Name - This hyperlink displays the name of the message. For a draft message, click the Message Name hyperlink, and the Edit Message screen will open so that you can to edit the message. For a completed message, click the Message Name hyperlink to view the completed message and mark it as a draft so you can edit it.

• Status - Displays whether the message is Completed and ready to go out, or in Draft form and waiting to be approved.

• Scheduled - Displays the date or condition on which the message is scheduled to be sent.  

• Delete - To delete a message, check the checkbox for the message(s) that you wish to delete and click the Update button.  

When you have made your changes to the campaign, click the Update button to save any changes.

To add a new message, click the Add Message hyperlink to open the Schedule Message screen, so you can complete the steps add a new message to the campaign.

Campaign History displays the details of each message sent from the campaign, and statistics about the success of the campaign. For each message sent out, the following details display:

• Message Sent - Displays the date or condition that the message was sent on.

NOTE: The Message Sent dates represent the date that the last message was sent out. On a triggered campaign, that date will always update as more messages are sent out in the campaign. Because there can be a delay between the when messages send, it may appear that a message went out to a single recipient before the one it was scheduled to follow, but that is not the case, as the date represents the last time it was sent generally. In actuality, the individual person who received the first message has not yet been sent the second, so the date on second has not updated yet.

• Message Name - Displays the name of the message.

• # of Recipients - Displays the number of people that the message was sent to.

• Bounced - Displays the number of recipients whose message bounced and could not be delivered.

• Opened - Displays the number of recipients who opened the message.

• Click Throughs - Displays the number of recipients who clicked on a link in the message.

• Unsubscribes - Displays the number of recipients who requested to be removed from future mailings.

NOTE: If you have a high number of unsubscribes, it may mean that you may be sending unsolicited email, which is prohibited by our service agreement. Review the SPAM policy to ensure you are not in violation of our policies.